> ## Documentation Index
> Fetch the complete documentation index at: https://www.ayrshare.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# What Kind of Support Does Ayrshare Offer? | Help Docs

> See the support options Ayrshare offers, including documentation, help center, email, and developer resources to help you build and troubleshoot the API.

Ayrshare offers comprehensive support via the web chat interface and [email](mailto:support@ayrshare.com).
Most support tickets are quickly addressed within hours, general expectations for ticket responses from the support team are as follows:

| Plan       | Support Response Times |
| :--------- | :--------------------- |
| Enterprise | 2 business days        |
| Business   | 5 business days        |
| Premium    | 10 business days       |

For security, only [registered team members](/multiple-users/manage-user-profiles#team-members-contacting-support) may contact support on behalf of a business.

If your business requires a higher level of support, please contact your account representative to learn more about the Enterprise plans.